Terms & Conditions

When ordering from Krafty Keepsakes Ireland you are agreeing to our Terms & Conditions.

Turnaround Time

Turnaround time is 7 working days before we post, this is the time we use to design and print your order.

We strongly advise you to order a minimum of 2 weeks in advance to make sure your order arrives in time. 

Once your order is complete you will receive an email to say it has been posted or is ready for pickup. 

An Post takes 2-3 working days. 

The customer is responsible for ordering any items for special occasions, birthdays etc. if you do not give yourself two weeks then unfortunately we cannot guarantee you will receive your order in time. 

Turnaround time does not include weekends and bank holidays!

Returns & Refunds

All of  our items are personalised and made to order so we cannot offer refunds or returns.

We can offer exchanges under certain circumstances please email us if you would like to discuss this.